Terms & Conditions

We will handle all personal information we obtain responsibly. Please see privacy policy click here.

An order cannot be cancelled once it has been dispatched. Upon receiving your order, please ensure the package is complete and unbroken.

Prices charged on the website are in Australian dollars and include 10% GST. Payments will be processed through a secure gateway system. Delivery costs are accepted before finalising the customers purchase.

We accept payment via Credit Card (Visa, Mastercard) and is required at the time of purchase and placement of your order.

Events outside the control of Blackheath Family Shoe Store will be considered force majeure.
Force Majeure: Events outside the control of Blackheath Family Shoe Store, which are not reasonably foreseeable, shall be considered force majeure, meaning that Blackheath Family Shoe Store is released from obligations to fulfil contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Blackheath Family Shoe has made every effort to display as accurately as possible images and colours of our products and cannot guarantee how these images and colour will appear on the customers computer.

Blackheath Family Shoe Store is not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Blackheath Family Shoe Store is not responsible or liable in any manner for any site content (including third party content) posted on the site or in connection with the service, whether posted or caused by users of the website of Blackheath Family Shoe Store, by third parties or by any of the services offered by Blackheath Family Shoe Store. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Blackheath Family Shoe Store make any express or implied representation or warranty about its content or any products referred to on the site.

We do not guarantee, represent, or warrant that your use of our services will be uninterrupted, timely, secure or error free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.