Privacy Policy

Privacy Policy

Please read our terms and conditions carefully. By using our website, this signifies you have read, understood, and agree to be bound by these terms.

We reserve the right to refuse service to anyone at any time.

You agree to provide current and accurate purchase information to Blackheath Family Shoe Store. You agree to have the ability to pay your account and are over the age of 18.

Blackheath Family Shoe Store reserves the right to change the contents of the site at any time, but have no obligation to update any information on the site. We are not responsible if information on this site is not accurate.

Blackheath Family shoe Store will adhere to the Australian Privacy principles contained in the Privacy Act 1988.
Blackheath Family Shoe Store is committed to protecting your personal information. This privacy policy applies to products and services offered by us, and by using our services you agree and consent to the collection, use and disclosure of your information in connection with providing you our services.
The transmission and exchange of services is carried out at your own risk.


Personal information that Blackheath Family Shoe Store may collect from a customer when you visit our site may include:

  • Name.
  • Billing/Delivery address, to deliver the items you purchase on our site.
  • Email address and telephone number, for the delivery process, product information, customer support and if you send us an enquiry or provide us with feedback.
  • Date of Birth if provided.


We protect your personal information by:

Restricting access to personal information.
We will not sell, trade or give away your personal information.
Maintaining technology products to prevent unauthorised computer access.
Securely destroying your personal information when it is no longer needed or requested by you.
We will not share or disclose any personal information with any other organisations other than the banks secure server and those third parties directly related to the delivery of products you have purchased. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of legal proceeding or in response to a law enforcement agency request.



Cookies are data that a Web site transfers to an individual’s hard drive for record -keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.